HELP! system restarts, driver problems? [video card] [reboot]
Q: Hi, Im having problems with my system restart. It mainly occurs in Nascar 2003, Dreamweaver MX and a few other programs. Ive tried everything I know. I have sent the error to Microsoft and they say its a driver problem, but it does tell me what driver Ive disabled restart on error and the blue screen tells me nothing of use either. I am inclined to have anything to do with my video card. If anyone could help would be greatly appreciated. I will give you my system specs below.
Many Thanks!
David
AMD xp2000
Gigabyte mobo – GA-7VAXP
albatron ti4800se, yes, Ive tried new and old drivers
512mb crucial ram
maxtor 80 GB harddrive
onboard sound, but I have tried with no luck PCI512 in solving the problem
Windows XP home
Best Answer: It's most certainly your drivers. If your computer is this: http://compreviews.about.com/od/perfdesk/gr/DimensionXPS4.htm
Then you'll want to download these drivers:
Video: (You have an nVidia 6800.): http://www.nvidia.com/object/winxp_178.24_whql.html
As for your network, I'm not altogether sure what it is; do you know what the exact model of your computer is? Also, if those video drivers don't work, uninstall them and just try this:http://www.nvidia.com/Download/Scan.aspx?lang=en-us . Assuming you kept the stock parts, it'll soon detect what your video card is and prompt you to download the appropriate software.
About your Fuji film camera; http://www.fujifilm.com/products/digital/download/01/index.html install those drivers.
Re:I have the same problem of rebooting. I also have the GA-7VAXP MOBO. I am starting to think that maybe I shouldn't have used a Gigabyte MOBO.
Re:I beleive I have it working now. It seemed to be a problem with the ps/2 ports according to the errors I was getting. We slapped a diffrent motherboard in the thing, then we started getting errors because of the sound. So we went to the Asus website downloaded the latest audio, 4in1 drivers, BIOS, and lowered the acceleration slider 1 notch on the dx diag properties.
So far so good.
THANKS TO ALL
Re:I have an MX 700-I'm going to uninstall…If it stops I'll be so angry and happy at the same time…Thanks for the help.
Re:Are you getting consistent Stop 0×000000D1's? If so send me a copy of the latest memory dump found in the windows\minidump folder (put on an ftp or pm me for an email addy). If the stops are random there won't be much I can do. It's unlikely that i8042prt.sys is the problem, most likely the victim. What's the date on your emu10k1m.sys file?
Re:guy, I havent installed any drivers for my mouse and keyboard. I have tried a different keyboard and mouse with no improvement. As far as usb devices it gives me the same problem with or without my usb steering wheel hooked up.
I'm thinking about ordering a new power supply and heatsink today. Do you guys think doing that is worth it, if so, please give some affordable suggestions.
Thanks,
David
Re:Lobado, where did you get your info? According to my technical source here (http://www-tus.csx.cam.ac.uk/techlink/workshops/NT/tsld058.htm) i8042prt.sys is a Microsoft keyboard and PS/2 driver. I'd suggest getting a few more of these BSODs together and checking to see whether they're all indicating the same fault, ie this i8042prt.sys driver.
You said your reformatted and even installed a different OS, are you installing any additional drivers for your mouse and keyboard? And are the devices PS2 or USB?
Re:guy, I dont have a logitech mouse. I have a logitech keyboard. My mouse it a MS optical.
Also, I ran the memory test and everything looked good with no errors
Thanks
Re:logitech mouse driver problem, download the latest logitech mouse drivers and uninstall your current ones, and install the new ones, should fix your problems, if not it could also be a problem with the gigabit nic.
Cheers :beer:
mouseware (http://www.logitech.com/index.cfm?countryid=19&languageid=1&page=downloads/software&CRID=1793&contentid=6003)
Re:did you run memtest86? and was it able to run a couple full passes without any errors?
you can download it from www.memtest86.com
Re:Steps I've taken so far.
reformatted and reinstalled Windows XP -applied service packs and updates
tried a new chip of memory
tried a new power supply- but the power supply we had to try was also a cheap generic 350 w
reformatted again and installed Windows 2000. applied service packs and updates
I dont mind buying a new power supply or heatsink if I need it, but I can't afford to buy a new pc. The heat sink I have on my machine is the standard one that came with the retail xp2000.
The last BSOD read like this
0×000000d1 (0xeb820138, 0×0000000a, 0×00000000,0xeb4608cb)
address eb4608cb base at eb460000, datestamp 3e9cd57b – i8042prt.sys
beginning dump of physical memory
Hopefully some of you guys smarter than me can figure out what this means,
Many Thanks,
David
Re:Common causes of random reboots:
1)faulty or power-deprived power supply ?Replace your suspected faulty power supply with a good higher wattage one. If later on you still get a reboot, the problem likely isn?t the power supply.
2)faulty RAM ? Run MemTest (http://www.memtest86.com) to see whether your RAM is bad. Replace with good RAM. If later on you still get a reboot then the problem likely isn?t the RAM.
3)overclocked/unstable system ? Go into your BIOS and load BIOS Fail-Safe Defaults and then boot back into your OS. If later on you still get a reboot then go back into your BIOS and load BIOS Optimized Defaults and also raise the CPU vcore voltage a little (for new CPUs, don?t go higher than 1.80v). If later on you still get a reboot, then the problem likely isn?t the BIOS.
4)old, buggy or incompatible drivers ? One by one uninstall your old drivers and load their latest versions, making sure they are the correct ones for your particular OS. If you suspect a new driver you installed may be the problem, then uninstall that driver and reinstall a previous version of it (WinXP users can use System Restore to do this). If none of this helps, boot into Safe Mode, and use the computer for a while. If you don?t encounter a reboot in Safe Mode, then the problem is somewhere back with your drivers, and so you should boot back to your normal OS and one by one load earlier version drivers for each of your devices. If on the other hand you DID encounter a reboot in Safe Mode then the problem likely isn?t with your drivers.
5)overheated cpu ? Check CPU temp in BIOS or with a utlility like SiSoftware Sandra (http://www.sisoftware.net/). If unusually high, apply more heat spreader to cpu and/or use a better heatsink and/or add better case fans. If later on you still get a reboot then the problem likely isn?t the CPU temp.
6)IRQ conflict ? If using an older OS (eg Win95) you may have a problem with device resource conflicts. Go into Windows Device Manager and check whether any devices are conflicting with each other.
7)failing hardware (eg, hard drive, mobo, power supply, controllers, cables) ? Take out the suspected faulty device and replace it with another one. If you still get a reboot, try replacing another device. Do this until you no longer get the reboots, or until you run out of suspected devices to check.
8)virus ? Run an AntiVirus check.
9) As a final option, format the hard drive, install only the minimum hardware in your system, reinstall the OS, and don?t install any drivers or applications. Use the computer for a while and if you still get a reboot then the problem is most likely hardware related. In that case, go back to checking the hardware in your system again. Otherwise, start putting the rest of your hardware and drivers back in, one by one, until you encounter a reboot. Use your computer for a few days. If you don?t encounter a reboot during this time, then go ahead and load your applications, one by one. If you still encounter a reboot, then you most likely missed something while troubleshooting or you have a problem not covered here.
And also, random reboots with blue screen of death (BSOD) messages are often driver, hardware, or system configuration issues. You?ll definitely want to check out the following MS article on troubleshooting the BSOD (http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechnol/winntas/tips/techrep/bsod.asp
Re:I have a generic 350W power supply in the pc. Is there anyway to test the power supply and see if thats the problem? I have unhooked all the case fans and lights, it seems to be a little better, but I would be afriad to say thats the problem.
Thanks
David
Re:Thanks, guys. guy, at least your not alone. I'll let you know if I figure out the problem also.
David
Re:Also,If I figure out how to solve the problem,I will be more than happy to help you out too.;)
Re:Hmm…I am searching these forums for a similar problem…
Specs are:
AMD XP 2100+
Asus A7V8X
ATI Radeon 9700 Pro
512 Samsung ram
WD 80 GB hard drive
Onboard sound
Windows XP Home
I am going to build a new computer,I can't stand it any longer!I bought a new power supply,an Antec True Power 330,upgrading from a generic 300 watt ps.Didn't solve the problem,so I applied more Arctic Silver 3 to my processor.It was fine for about a week,then started doing it again.Needless to say,I'm clueless and a bit pissed.Tonight,I went into BIOS and saw that cpu vcore was on 1.60.I set it to auto,but it shut down again tonight.I don't know whether it is a Palomino or a Thouroughbred…Does anyone know how to find out?Any help is GREATLY appreciated.
Re:i just noticed the motherboard you have… i used that exact same board in my wifes pc not long ago, it behaved very similar to what your describing until i replaced the generic 350w powersupply with a better quality one
Re:did you try running memtest?
at least it will let you rule out it being memory errors
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Tags: reboot, video card