Problem with adware / spyware popups. [virus scan] [anti virus]
Q: A customer called me and told me that his computer was all gummed and he got a huge amount of popups. I stopped and installed AdAware and Spybot Search and Destroy u0026 download all updates for each. I then scanned the computer with each application and remove everything that has been identified as adware / spyware. I ran various scans for each scan came back and told me that there are no problems found. I also ran a full antivirus scan and it came back clean. Then I have the Google toolbar installed and activated the pop-up blocker. When I left, the computer seemed to work at normal speed and the popups seemed to have disappeared. I told the customer to his computer to let alone at night and I am in the morning if there are no pop-ups on the screen to leave. Well, he just called and told me that pop-ups were 61 this morning that had to be closed. Apparently AdAware and Spybot Search Destroy u0026 missed something. Does anyone have any suggestions what else I can possibly use to determine what is causing these popups?
Best Answer: Unlike typical pop-up ads
(stopped with available blockers), 3rd party cookies are entirely different critters. When PC's (personal confusers) misbehave, like pop-up's, going to unrequested sites, goofy warnings, etc.; one step to help reduce annoying pop-ups & unrequested websites from being displayed on your machine is to turn off 3rd party cookies, and always leave them off.
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These are general settings:
INTERNET EXPLORER: Tools> Internet Options> Privacy> Advanced: here check 'Override automatic….'; 'Allow session cookies'; 'Allow 1st party cookies'; & 'Block 3rd Party Cookies'.
FIREFOX: Tools> Options> Privacy: Check 'Accept Cookies from sites' & Un-Check 'Accept 3rd Party cookies'
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For nearly ad-free pages when surfing; use Firefox with these add-ons:
Flashblock: https://addons.mozilla.org/en-US/firefox…
Add block plus: https://addons.mozilla.org/en-US/firefox…
Because architecture of the Internet (notably 'Flash' scripting), vulnerabilities are readily exploited in Internet Explorer, & it is now urgent that you
use Firefox with 'NoScript' add-on, which will prevent "Click-jacking'.
NoScript: https://addons.mozilla.org/en-US/firefox…
Note: Some current 'rouge' malware will undo this change, so you might have to redo this step after malware has been eliminated.
Re:Originally posted by: guy
how does one post an url here without using html?
when you open up the reply screen, click the blue http link button. enter your url links there and it will display the link properly in the forum.
Re:Originally posted by: guy
Originally posted by: guy
Awsome glad to hear that. They keep banning me for promoting it lol.
by the way
The Ultimate free Scan 39.95 to buy Thanks !! 
(http://www.netpgh.com/pestscan)
you dont get the point do you
Re:Originally posted by: guy
Awsome glad to hear that. They keep banning me for promoting it lol.
by the way
The Ultimate free Scan 39.95 to buy Thanks !!
(http://www.netpgh.com/pestscan)Re:Awsome glad to hear that. They keep banning me for promoting it lol.
Re:Thanks for all the replys. Pest Patrol was the only software that identified the problem. Purity Scan was causing it.
Re:Pest Scan (http://www.netpgh.com/pestscan)
Re:Spybot all the way…all the way.
http://www.safer-networking.org/
Re:my bad,the review was form pc mag;but form april last year..http://www.pcmag.com/article2/0,1759,994116,00.asp/spysweeper could be better now.
Re:Funny… You say PC World gave SpySweeper it's lowest rating. It looks like PC Magazine gives it it's highest rating. Who do you trust – PC World or PC Magazine? Chances are their ratings are biased by who advertises (or does not advertise) with them…
Re:Also, c heck to see what runs at startup. You can use AIDA tool to check and trace what programs run at startup you don't recognize or what I usually do is go into registry.
LocalMachine/Software/Microsoft/Windows/CurrentVersion/Run
see whats running that you don't recognize and kill it.
Be very careful if you don't what you are doing in the registry cause you can do some serious damage.
Re:here another useful link I dug up from my favorites
http://www.pcworld.com/downloads/collection/0,collid,1266,pg,1,00.asp
Re:Pc world gave spy sweeper the lowest rating of any malware killers in stabilty,detection and removal…so use either noadware or smasher by popupstop.com…seriously no one knows about noadware but it has and good.Spyhunter is also suppose to be good.
Re:how does one post an url here without using html?
Re:some useful links:http://www.amazingtechs.com/index.php?showtopic=8586
http://www.spywareinfo.com
http://www.spychecker.com/software/cookie.html
Re:Thanks for all the replys. That spysweeper program looks sweet! I will try it on Monday on the computer in question to see if it catches anything new.
Re:Install SpySweeper (http://www.webroot.com/wb/products/spysweeper/index.php), update the definitions (under options), then reboot and run in safe mode.
If your client has broadband be sure some sort of firewall is utilized. As others have mentioned be sure to disable the Messenger service (http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp)
Re:Hi,I had this same problem,adaware and spybot were not catching all the spyware on my pcs.NoAdware caught a lot more,is easy to use(three clicks) and faster than spybot and adaware scanning;but is not free
Re:Run the free pestpatrol scan to see if there's anything else on there.
http://www.pestscan.com/Scan.asp
Has manual removal instructions.
Re:yes
disable messenger.
Re:Well just to be sure as well, go to Administrative Tools, Services, then Messenger and make sure that is disabled as well.
Re:Windows XP Pro. Just your normal popups. Not porn.
Re:What OS is the individual running….what kind of popups? XP has a lame Messenger pop up that can be disabled in Administrative Tools….that is the only thing I could think of at the moment.
P.S….If that is the issue and you fix it for your client, I will settle on 15% profit…..cheers 
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Tags: anti virus, virus scan