The joy of setting up a router . (Semi long?) [modem terayon] [blah blah]
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Re:Looks like it's definitely the router, and something beyond my control. It looks to me like the WAN port on the router itself is DEAD. I'm looking at the LEDs on the front, and with SOLELY the power cable plugged into it, no ethernet, no wireless connections, the WAN link LED is on. It probably shouldn't be on. Thus I'm thinking, yay, bad router, and yay I can't RMA it (warranty was up in like, january) and thus, yay, I have to go buy a new one, which I don't have the money for. It pisses me off a great deal that I didn't even get SIX MONTHS out of something that cost me $120…
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Re:Reset your router to the factory configuration…there's either a tiny little button you have to press thru a hole with an unbent paperclip on the bottom, or theres' an actual selection in the menu. It's the router, obviously.
ps
Have you tried other cables? Possibly a bad cable?
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Re:Bump! Still need help with this! Anyone?
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Re:When everything is connected through the router, the router's WAN Link LED lights up, the Act (Activity) LED does not. As for the cable modem, when it is connected to the router, only the Power and Cable LEDs light. The PC and Data LEDs do not.
Edit: Just tried the MACs of the Laptop's NICs (it has a Linksys 802.11b wireless PCMCIA card and a built in wired Ethernet port), neither of which worked when cloned to the router. I don't have a firewall running on this computer, nor do I have one setup with the router, as far as I know.. that's the last thing I can think of that could be causing this.
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Re:i'm still thinking it is the mac address.
When you plug the router in do you get a link light on the router and modem? How about the PC when you attach it to the router?
Check the syntax of the mac address, it is a 12 digit hex number. you can find it from your PC by typing "ipconfig /all" in a command window.
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Re:Yeah I'm actually using it currently to post this stuff. It works fine when connected to the NIC proper, but not the router. Very strange.
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Re:Originally posted by: guy
I popped in a crossover cable, and still nothing. The router and modem absolutely REFUSE to work together, no matter what I do, and I just cannot figure out WHY. This is extremely annoying, and the only problem that I can see is the modem itself.. either that or I'm screwing up something relatively simple…
Are you sure that your modem is still functioning properly? I have had two cable modems die on me in as many years.
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Re:I popped in a crossover cable, and still nothing. The router and modem absolutely REFUSE to work together, no matter what I do, and I just cannot figure out WHY. This is extremely annoying, and the only problem that I can see is the modem itself.. either that or I'm screwing up something relatively simple…
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Re:well, just tried the MAC clone. Tried it for the NIC on this computer, and the cable modem, no luck on either. For some reason the modem will not recognize the router no matter what I do. Very odd. I'll grab a crossover cable and see how that does tomorrow.
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Re:The MAC addy of a modem is usually on a sticker on the modem itself. If it doesn't say "MAC address" it may say "modem address" or "modem code."
It's hexadecimal and looks liek this: 3E 9A 1C 3C R7
However, your problem is what you've ID'd already; the MAC cloning prob (my ISP does the same thing)
Whatever the MAC addy of the NIC you were using the VERY FIRST time you accessed your ISPs network, that's what their DHCP/DNS servers are looking for. You need to:
Put that NIC in a box on your network
Find out that box's IP addy (probably 192.168.0.x)
In your routers' WAN access setup, select "clone MAC addy of a box on the network" then put in that IP from the step above.
I've been doing this with my ISP for two years now. No probs at all. In fact, that NIC is long gone…I just don't flash my router's firmware anymore. 
ps
You could also call your ISPs customer service and play really stupid. Just tell them the old computer died so you sold it, you have a new one and now you can't access the internet. Be sure that you have that computer connnected directly to the modem. They'll do a feel for it, detect it, enter that NICs MAC and you'll be all set.
Good luck.
Re:Well, I checked out the TOS soon after posting this, and while home networking isn't strictly forbidden (and, honestly, they can't stop you from doing it), it's also unsupported. So I doubt calling them would do any good.
That said, how do I go about finding the MAC of the modem? I'm fairly certain the one being shown when using ipconfig /all is the NIC on the computer, not the modem.
Re:Well, you might want to just save yourself some troubles and see if the company has anything in their TOS against multiple computers using the service. Tell them you have a wireless AP hooked up to the modem, and it doesn't work (you could even just tell them you have one computer accessing through the WAP to be safe). They might know something you don't..
I had a similar problem lately with a router behind a cable modem not working. I ended up just pulling both the plugs on the modem and router for about 2 minutes. Plug the modem in first, ensure a connection is established, then put the power back on to your WAP. Sounds dumb – but worth a shot if you haven't already tried. Crossover cable is worth a shot, although highly unlikely to fix the problem.
Also, you might want to try cloning your MAC to your cable modems MAC – see what happens. But i'd definitely just start by calling the company and asking.
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Tags: blah blah, modem terayon