WD 200GB u0026 Dell 400SC Install Problem – Help [dell 400sc] [computer boots]

admin / April 9th, 2011/ Posted in Computer Help / No Comments »

Q: I want to hook my 200GB WD drive in my as the slave drive, using the Dell 40GB as the master drive. First I installed the hard drive and set the jumper to slave for 4 and 6 and used Dell IDE cable and connected WD200 as slave on the cable. Rebooted and went into BIOS to indicate there is a secondary drive and select AUTO. Computer starts up and says a WD 200GB drive is found. System manager shows, but I only have the 40GB drive in Windows Explorer. I go back to the system and check the drivers for the 200GB. I try the drivers using the supplied disk update, but not with you. I then removed the 200GB drive from the system manager and drive.

I re-installed using the ATA board included with the drive, reset the disk as slave and attach the cable itself. This time the computer says I have a 200GB SCSI drive, which it is not 0.

I go to the page of support from WD and they say the computer with the Data Lifeguard Tools floppy in the drive and the drive install that way. I reboot and get the installation screen. The computer does the plant has spent 30 minutes.

I installed it probably a dozen hard drives and never had a single problem.

What am I doing wrong?

Thanks, John


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Re:I got it working using diskmgmt at the run prompt.

I needed to use the ATA serial cable/card that came with the unit for it to be recognized for the full 200gb.


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Re:are u using fdisk in dos?

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Re:I would love to FDISK it but you need a drive letter to do that. There is no drive letter showing.

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Re:unformatted drives will still show up in windows explorer. your drive might not be partitioned, which will make the drive NOT show up in explorer. I suggest you fdisk and format it in DOS.

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Re:Format the drive from …Start/Control Panel/Administrative Tools/Computer Management/Storage/Disk Management …right click on the drive …select format.

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Re:What OS are you using? With Win2K or XP, it's advisable to format using Windows and not the hard drive software. Start/Control Panel/Administrative Tools/Computer Management/Storage/Disk Management …right click on the drive …select format.

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Re:I can't get the WD software to format the hard drive.

The WD software shows the DELL IBM/Hitachi drive as the Master, and the WD200 as the slave. The setup software for the WD lets me get to a page to pick the drive to format, and when I click Next, it then goes to a page to Copy from one drive to the next.

This is driving me crazy.


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Re:I'm using a WD1200JB and a WD2000JB on my PE400SC XP Pro SP1 …no external controller …no problem.

Bios is configured to autodetect and the jumpers are cable select. Belarc Advisor shows 320 GB usable hard drive capacity although, it shows it as 137 GB under "drives" when listed separately, and it reads it as 200 GB under "local drive volumes".

I've not had the occasion to use a PCI controller so I can't help you with that …I thought I was going to have to use one in this application but tried it first without and didn't have to go there. I suggest you try using the onboard controller and see what happens.


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Re:Your drive isn't a SCSI drive, but Windows calls all PCI-based drive controllers (and their drives) SCSI whether they are or not. Don't let that bother you, it's just The Way Things Are. ;)

After installing the drive the first time on a regular IDE controller, you will probably need to go into Computer Management > Disk Management and tell it to use the drive, partition and format it, and assign a drive letter to it. If you're not sure where to find Computer Management, ask Windows Help (Start > Help).


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