XP boot problems . missing or corrupt file? help [windows could not start because the following file] [windows root]
Q: Hi everyone . Okay, so my neighbor called me about . they have problems starting her computer with XP . She has xp pro for monthes without any problem and she says that this error message recently just started . whe said she has nothing else to do, but one day they got the error message .
“Windows could not start because the following file is missing or corrupt: Windows System32 ntoskrnl.exe”
i have no idea what this error means . she asked for my help because I play video games all day . but Im not good at solving problems . Can you offer me some tips or advice so that we can to work her computer .
also I tried to boot from CD and run xp repair and auto-fix but they never made XP recovery discs . that does not seem to be an option .
Best Answer: Try going here…
http://pcsupport.about.com/od/findbyerro…
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Re:thanks for the advice guy….
checkdisk actually didn't do it… but i did boothelp or something… some recovery command with boot in it…. i forget… and that solved the problem.
THANKS
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Re:Try this:
boot from the CD and go into the Recovery Console. Log onto the administrator account and run chkdsk /p
This may work or may not work, but I have known it to be helpful on systems with a corrupt MFT, etc.
Too bad XP doesn't have the Emergency Recovery like 2k.
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Re:okay i have now tried going to last known good and it sill wouldn't work…
then i tried to go to safe mode… no luck either…
same error for all settings tried….
the only thing that seems to work at all is when i boot from cd and then i can reinstall xp over itself… but booting from cd will not take me into windows. i get same error.
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Re:alright… gonna try last good config…. beyond that…… lord only knows…
my skills are limited to going into safe mode, backing up, then FORMAT C:\
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Re:Have you try "last known good"?
Did she install a new hardware device or service pack patch?
Try uninstall the new device & driver.
Try roll back the SP if applicable.
It could also be many thing such as a bad BIOS, mother board, memory, or any hardware.
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